Personalizing Analytics: The Spine of Social Listening
Analytics is the spine of your Digital Body. Without analytics, there is no point in Social Listening and Digital Learning.
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Here are the Essentials to Decode a CX Pitch
A great CX platform can transform your brand. Here are the points to keep in mind while making Customer Experience decisions.
Understanding the World of Data Visualization
Data Visualization brings your campaign alive with a 3D point-of-view of all data points. Here’s how to leverage it to the fullest!
What is Image Recognition and Its Benefits?
Image Recognition tracks and secures brand identity. It’s trained to capture symbolic references and catch any misuse of logos.
WhatsApp: The Newest Channel for Customer Service
WhatsApp is the future of Customer Support. When are you introducing your brand to this new technology?
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Five Reasons to Use Social Media Analytics Software
Why should you use Social Media Analytics Software? How does it help understand customer sentiments? Read on to find out!
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Why It’s Necessary to Have an Online Brand Anchor
Brand Anchors, or chatbots, are trained assistants providing online visitors information about the brand and enhancing brand experience. Read on to know more!
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Key Benefits of Automating Social Media Efforts in 2025
You need command over Social Media as relationships between brands and customers get complicated. How do you appease customers? And what platforms to use?
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The Top Four Artificial Intelligence Trends in 2023
As time proceeds, we are seeing Artificial Intelligence enter our daily lives; slowly and gradually. Today, let’s understand how you can ace the top AI trends!
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Everything To Know About Chatbots in 2023
Well-trained chatbots can halve your work and make life simpler. But, if you’re unconvinced and want to understand why you must invest in a chatbot, read on!