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Get to know the latest
information, data, stories, and insights.
The Role of AI in Enhancing Brand Engagement Online
Today, AI is revolutionizing every industry. And, as a marketer, what really matters is understanding the direct impact that AI
Why is Social Listening a Critical Spend in 2026?
In 2023, Social Listening is a critical investment and, for many businesses, a life source they cannot do without.
Why Locobuzz Is a One-Stop Online Reputation Management Tool for Digital-First Brands
93% of customers say online reviews influence their buying decisions. This means that every comment, tweet, or rating will either
Is 100% CSAT Score Achievable Purely with Gen AI?
Achieving 100% CSAT with Gen AI sounds ideal, but is it realistic? AI can boost efficiency, but can it give
Stay Ahead of the Game with Review Monitoring on Locobuzz CX Suite
TL;DR The article explains why monitoring customer feedback is critical for business growth. Feedback helps brands understand customer satisfaction, uncover
Online Reputation Management – The Ultimate Guide
What Is Online Reputation Management? Online reputation management (ORM) is the process of monitoring, influencing, and managing the online perception
Top Features to Look for in Brand Reputation Monitoring Tool
Brand Reputation is a powerful growth engine and brands that are actively managing their reputation are not just avoiding crisis,
What is brand reputation management? Here’re the top 10 best practices for the same
Entrepreneur, web influencer, and Bestselling Author author Neil Patel has been at the top of the list when it comes
Online Reputation Management for Healthcare [Complete Guide]
Have you ever searched for a new doctor and scrolled through pages of online reviews before making an appointment? Nowadays,
How Social Media Analytics Tools Drive Smarter Marketing Decisions?
Every like, share, and comment tells a story. But, if your analytics is not showing you the right data, you
Sentiment Analysis for Product Teams: Building What Customers Actually Want
Building a product is not easy. Sometimes, you build a fully functional product and then realise that your customers don’t
Five Reasons to Use Social Media Analytics Software
Why should you use Social Media Analytics Software? How does it help understand customer sentiments? Read on to find out!
Leverage Social Media Insights to Embrace your Ideal Customers
Are you struggling to identify your ideal customers? Are you unsure how to use social media insights to find them
Why Locobuzz is the Best Tool to Track Instagram Brand Sentiment in Real Time
Over 1.3 billion posts are shared on Instagram every day. Somewhere between these shared posts, comments or DMs, your brand
What is Social Media Management and its benefits?
Regardless of how you approach social media management, whether, with the support of a digital marketing agency or a toolset
How to Perform a Social Media Competitive Analysis
Performing a social media competitive analysis helps brands understand competitors’ strategies, audience behavior, and content performance. With AI-powered monitoring, you
What Is Digital CX? Strategies and Trends for 2026
The online voyage that your clients take whilst interacting with your brand is known as the “digital customer experience.” This
Locobuzz: One Tool to Manage all Customer Experience Needs!
An analysis of the different needs of a brand for Consumer Response Management, and how Locobuzz is the answer!
Few most common CX challenges – how many seem familiar for your brand?
A seamless customer journey is often the deciding factor of whether your brand retains a customer or not.
Level up your Customer Experience with AI
Digital marketers know that great customer experience, or CX, is essential to gain, engage and retain customers. The best CX