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Get to know the latest
information, data, stories, and insights.
Smart Omnichannel Contact Center Platforms for your Business
Do you know that today’s customer has higher expectations from the brands than ever before? They not only want a
How to Choose the Best Omnichannel Solution Provider?
Omnichannel Solution is a concept whose need has become an apparent reality now, but its origins lie much beyond the
Achieving Excellence with LB #CXSuite
Locobuzz has made the new year even more special for brands by elevating their CX game. We have launched #CXSuite,
Boost Marketing Communication with Locobuzz CX Suite Tools
The importance of marketing communication in today’s digital landscape cannot be overstated.
Zero Downtime, Zero Disruptions: The Engineering Backbone Behind Locobuzz’s 24/7 Performance
TL;DR The article explains why zero downtime is mission-critical for modern CX. Customer conversations happen 24/7, across crises, outages, viral
How To Measure Social Media ROI
Over the several years, the pattern of social media usage and monetization is rising day by day.
Gain Valuable Insights from Public Data with Locobuzz CX Suite
TL;DR The article explains what public data is and why it matters for businesses. Public data comes from openly available
Keyword Listening Made Easy with Locobuzz CX Suite
TL;DR The article explains what keyword listening is and why it matters. Keyword listening focuses on tracking specific words, phrases,
Streamlining Customer Experience with Locobuzz’s Comprehensive Solution
Here are the main four areas where Locobuzz gives out the best customer experience Improved Customer Experience One of the
How Locobuzz AI Makes CX the Most Strategic Function in the Room
TL;DR The article makes the case that CX has become the most strategic function in a business, because trust, loyalty,
How Locobuzz is Redefining CX with AI at the Core
TL;DR The article explains how Locobuzz is built as an AI-first operating system for CX and marketing, where AI runs
3 Crore+ Mentions, 25 Lakh+ Tickets, 15 Seconds: Locobuzz is Built for Scale, Engineered for Speed, & Trusted for Accuracy
TL;DR The article explains how Locobuzz is engineered to handle massive CX volumes without slowing down. We’re talking crores of
Top 15 Customer Experience Tools to Boost CX Strategy
Nowadays, several businesses are taking advantage of the internet using customer experience tools to find out the touch points behind
Complete Guide to Social Listening on Linkedin
Are you fully leveraging the power of LinkedIn for business? If you presently use LinkedIn only for personal branding and
15 Best Customer Experience Tools in India
Well, in the ever-more-competitive environment, customers experiencing better is no longer just nice but necessary; also, with the rise in
How a Digital Command Center Transforms Customer Experience in Real-Time
TL;DR Locobuzz’s Digital Command Center is a centralized, real-time dashboard that unifies customer interactions, sentiment, and brand signals across social,
ResponseGenie: GPT-powered response generator for your CX
I’m always with you, day and night,Your every move, I’m in your sight.I’m not a stalker, not a spy,But without
Why Real-Time Brand Monitoring on Social Media has become a Game-Changer
One viral post on Instagram or a single thread on Twitter is all that is needed to go from unnoticed
Social Scheduling Made Easy with Locobuzz
TL;DR Explains social scheduling as a core operational capability for brands to plan, automate, and publish content consistently across multiple
Best Brand Monitoring Tools In 2026 to Get Started For Free
In today’s time, building an online presence for any brand with the help of brand monitoring tools is essential because